Frequently Asked Questions & Top Tips
FREQUENTLY ASK QUESTIONS
Shopping for a wedding dress or mother-of-the-bride/groom is a scary but fabulous experience - below are some of our most frequently asked questions - is your question not on the list? Please message us and we will be happy to help.
Do I need to book an appointment?
We highly recommend booking an appointment, especially on a Saturday, so we can give you the time you deserve.
We offer a personal one to one service so you will be allocated a dedicated assistant and have a fitting room assigned to you. (We only have 3 fitting rooms available and one bridal suite - we only see one bride per appointment time) Its not your typical highstreet shopping experience.
A typical bridal appointment is approximately 1 and a half hours and a special occasionwear appointment approximately an hour, we are on hand to get shoes, bags accessories and accompanying items etc.
When is the best time to shop for my outfit/dress?
This is our most asked question - and the answer is simply, when you are ready. Bridal styles don't tend to change much. We need approximately 6/8 months to order a gown plus any alterations needed so factor that into your timeframe.
Special occasionwear however we order 6 months in advance and it is made for us, once it has been sold we are unable to order again. We do not order every dress from every collection and we don't order every size. So do bear that in mind.
How many people can I bring with me?
We can accommodate no more than 3 guests with the bride, mother-of-the-bride, mother-of-the-groom etc. Our fitting rooms are offset to give you a private suite for choosing your special outfit. This is for your comfort and we all know that well-known saying "too many cooks". So choose wisely.
We only see one bride per appointment - this gives you the bridal suite and the entire collection to browse and try.
Do you offer alterations?
Yes we do. We have an independent seamstress who works within the shop along side us.
Alterations are a separate cost, so make sure that you have factored this into your budget.
Genny works on a separate appointment diary to us so please contact her directly to book or amend appointments. Genny Saunders she can be contacted directly on 07557957043
FREQUENTLY ASK QUESTIONS
Shopping for a wedding dress or mother-of-the-bride/groom is a scary but fabulous experience - below are some of our most frequently asked questions - is your question not on the list? Please message us and we will be happy to help.
What sizes do you offer?
At Dreams we are proud to offer a lovely size selection from 8-32 in our special occasionwear for mother-of-the-bride and mother-of-the-groom.
We specialise in curvy bridal with sizes 14-34 instore to try on and order
Can I book to look at multiple areas of the shop?
Please call us if you are looking for multiple appointments and we will advise the best way of booking them in. Sometimes we are unable to look at every area of the shop in one appointment - so we may have to split your booking over to another member of staff. We will always try to accomodate you.
Do you charge for appointments?
We do not charge for our appointments - so please if you are unable to make your booked appointment please please let us know - we wont be offended!
Can I book an appointment on the day or walk in?
We will always try to accommodate you if you happen to be passing, however priority will be given to appointments so we may ask you to pop back later in the day or you may be asked to wait. Bridal especially cannot be browsed, you will need a member of the team to help with sizing, colour options etc....
You can always call us before you set off and we can check our diary for any cancellations. If you do need to cancel please contact us and we will happily rearrange your appointment, we wont be offended if you just change your mind.
TOP TIPS
The Dreams Ladies very top tips for special occasionwear and wedding dresses
Top Tips
Dont judge it on a hanger! - we all do it! We are guilty of it aswell but "mother-of-the-bride/groom" outfits have zero hanger appeal, they really need a body in them to make them look fabulous! You can't just browse occasionwear! If you half like it pick it up and try it on!
Come in with an open mind - if you don't like it on the hanger 9 times out of 10 you will end up LOVING IT on! If you don't like it don't worry- we wont be offended!
Top Tips
Shop when YOU are ready - There is no right or wrong time to start your search.
Bring the right people with you. If you think you need the bride, your daughter, son or husband - bring the decision maker with you! A picture from a phone with your best tights or socks on doesn't have the same impact.
We can accommodate no more than 3 guests with you. This is for your comfort and we all know the saying "to many cooks" sometimes less is more! Brides - Its your special ladies time to shine and feel incredible!
Top Tips
Special occasionwear sizing isn't the same as the highstreet - so ignore the size and don't take it to heart! You may need to size up in certain designers and down for others, it depends a lot on the fabric and the structure of the dress. It is about what loves and works for you and remember you can cut the tag out!
Accessories - most ladies have never worn a hat, hatinator or fascinator (its just not your normal day to day look) but try one with the outfit! It could just be the finishing touch you need! We also have a FABULOUS range of shoes with matching bags again its the little touches that can make the outfit yours!
Top Tips
We are here to help so don't be afraid to be be honest - if you don't love it - tell us! We wont be offended! But please please please try it first!!!
We may from time to time bring you a "wildcard" you will look at us as if we are mad! You would be very surprised by the number of ladies who purchase the wildcard outfit.
Allow enough time for an appointment and for trying on.
This is a really important tip! - An appointment is approximately 1 hour for a special occasionwear outfit and 1.5hours for a bridal appointment, so allow yourself enough time - there is nothing worse than the feeling of a pressing engagement.
TOP TIPS
The Dreams Ladies very top tips for special occasionwear and wedding dresses
Top Tip
You may need alterations - all of us are different shapes and sizes, we also aren't the same size on top to the bottom! All dresses and outfits can be altered to you. It may be a little shoulder lift or a nip at the waist, but this can totally transform your look. We have an independent seamstress who works within the shop who is on hand to help with any alterations questions! Factor this into your budget as well.
Top Tip
Trust us and have FUN - We at Dreams Bridal absolutely LOVE what we do and want you to feel amazing, comfortable and confident! We pride ourselves on a no pressure and friendly service, so if there is anything you would like us to know before your appointment, give us a call or pop a message to the Messenger, no question or enquiry is silly.
Top Tip
Underwear - please please wear some (haha) if you can wear the underwear that you are looking to wear for your special occasion that will help if you need any alterations as a poorly fitted bra can change the look of an outfit. Nude and seamless is our recommendation! (We are big fans of big knickers - the bigger the better!!!)
Top Tip
Step out of your comfort zone - you might just love it!
We need your consent to load the translations
We use a third-party service to translate the website content that may collect data about your activity. Please review the details in the privacy policy and accept the service to view the translations.